Monday, December 23, 2013

SmithWerks Carpet Cleaning Vancouver - Time to Think About Getting the Office Carpets Cleaned Before the New Year!

Did you know that many offices chose to have SmithWerks clean the office carpets and furniture during the period between Christmas and New Years? Start the New Year off right and present a bright sparkling office to your customers and clients. Call us for a quote and to book your carpet or upholstery cleaning. 604-924-0518

North Vancouver Carpet Cleaning

Saturday, November 30, 2013

Vancouver Carpet Cleaning By SmithWerks - Filtration Marks

One of the most challenging issues that carpet cleaners and home owners have to deal with are filtration stains.  These are those unsightly black lines that run along your baseboards or, quite often, under doors leading into closets or rooms.

So what are they? How are they caused? And, what can be done to remove them?

Well, the answer to what they are is simple.  Air in your home travels.  In homes that have forced air heating and cooling, the issue of filtration marks can be more acute.  There is a gap, typically, between the wall and the floor joists of a building.  As air circulates around the house, it finds its way to this gap.  As the air passes through the gap, your carpet acts like a filter, picking up dust, pollutants and soot.  The same effect occurs under doors leading to rooms or closets.

As this soiling accumulates, it starts to "scratch" or etch the carpet fibre.  As an unfortunate result, these marks, quite often , cannot be fully removed.  The degree to which the stains will be removed is dependent upon the length of time the soiling has been allowed to accumulate, the type of pollutants present and the volume of air flow.

Your SmithWerks professional can help determine the likelihood of full removal of these stains.

Steps to prevent the formation or filtration lines would include proper sealing of the gap between floor and wall joists prior to the installation of carpets.  Regular vacuuming with particular attention to the carpet immediately next to the baseboards using your vacuum's edging tool.  Be careful not to scratch your baseboard paint.

When you are ready to have your carpets or upholstery professionally cleaned, call SmithWerks Vancouver Carpet Cleaning

Thursday, November 28, 2013

Customer Service - The Key to our Success

We've heard it many a time.  Great customer service keeps them coming back year after year.  We've also heard that when we receive great customer service we tell one or two of our friends.  However, when we are the recipients of bad customer service, we tell a dozen people.  Ask anybody who works in the customer service department of a retail operation, and they'll tell you they hear more from people with complaints than those who just want to call up and say "good job".

Which ever line of thinking you subscribe to, providing excellent customer service is essential.

At SmithWerks North Vancouver Carpet Cleaning, we believe that our more than 14 years of stellar success can be rooted firmly in our commitment to providing our customers with a fantastic customer service experience from the initial phone call right to our follow up call after you've had us in to clean your carpets or upholstery.

If you'd like, we've documented some of the feedback we've received from our clients on our website .

Remember to call SmithWerks North Vancouver Carpet Cleaning when you're ready for your next carpet or upholstery cleaning.

Thursday, November 21, 2013

SmithWerks Vancouver Carpet Cleaning - The Vogue, North Vancouver

SmithWerks Vancouver Carpet Cleaning is pleased to announce that we will be cleaning the common area carpets at the Vogue in North Vancouver.  Any residents wanting their own in-suite carpets cleaned at their own expense should contact SmithWerks at 604-924-0518.

Wednesday, November 20, 2013

SmithWerks Vancouver Carpet Cleaning - Preparing for your Carpet Cleaning

Quite often, our customers will ask what they can do to prepare for their cleaning in advance of our arrival.  Understanding that having your carpets or upholstery cleaned can be a bit of a disruption to your daily routine, we try to make your participation as little as possible.

However, there are a couple of things that the homeowner can do including removing any plants from the cleaning area, perhaps breakable off of item that we maybe moving.  Probably the most helpful thing a home owner can do, though, is have everything (clothes, papers, toys) picked up off the floor in advance of our arrival.  This prevents any accidental breakage or anything being sucked up off the floor during the cleaning.

A quick vacuum of the area being cleaned would also be helpful.  Nothing too extensive.  Just a quick vacuum to address any debris or hair that might be present.

If you have any questions that haven't been answered here, please feel free to call SmithWerks Vancouver Carpet Cleaning at 604-924-0518.

Tuesday, November 19, 2013

SmithWerks Vancouver Carpet Cleaning -Get Engaged with your Community!

We take pride in the fact that SmithWerks Vancouver Carpet Cleaning has established itself as a favorite here in the lower mainland.  One of the trends we have noticed is that residents of North Vancouver and West Vancouver, Burnaby and Vancouver love to use people and businesses from the neighbourhood.  We, in turn, tend to use and buy products and services from other businesses on the north shore.

The stronger these business become, the better the community we build.

We urge you to continue shopping local and supporting the small businesses that make our neighbourhood great!

Monday, November 18, 2013

SmithWerks Vancouver Carpet Cleaning -2550 Spruce Thank you!

SmithWerks Vancouver Carpet Cleaning just cleaned the entry mats to 2550 Spruce Street in Vancouver.  This strata has their hall carpets cleaned by SmithWerks every six months and their entry mats every 3 months.  If you would like a quotation for your strata carpet or upholstery cleaning call SmithWerks at 604-924-0518.

Sunday, November 17, 2013

SmithWerks Vancouver Carpet Cleaning -Exciting News from SmithWerks

SmithWerks Carpet and Upholstery Cleaning is excited to announce that the changes to our website are complete.  Now are customers in Vancouver have a location to call.  For Vancouver Carpet Cleaning call for a quote 604-924-0518.

Tuesday, November 12, 2013

SmithWerks Vancouver Carpet Cleaning Does Strata Work

Did you know that SmithWerks Vancouver Carpet Cleaning is one of the Lower Mainland's preferred contractors.  Your condo complex should have their common area carpets cleaned on a regular basis to avoid premature wear and shading.  SmithWerks Carpet Cleaning will professionally maintain your hall and stairwell carpets in you building.   We work with all of the Lower Mainland's property managers. Contact us to arrange a detailed quotation.  604-924-0518

Monday, November 11, 2013

Hi SmithWerks Nation!!  The changes to our website have been made!  We're now offering our famous  customer service to customers in Vancouver.  Actually, we've been servicing around 400 clients in Vancouver for several years, however, now we have a new page on our site that helps our Vancouver customers find us. All the contact info is there.  For Carpet Cleaning Vancouver, call us today at 604-924-0518.

Saturday, October 12, 2013

We Have a Third Truck for the Fleet!

Hi SmithWerks Nation!  Great news this week with the addition of another truck and our expansion into Vancouver.  Yes, SmithWerks is taking our award-winning service across the Burrard inlet.  Starting October 7th, SmithWerks Carpet Cleaning in North Vancouver will be providing carpet cleaning in Vancouver from East Vancouver to the West End.  Watch for exciting updates to our website.